Privacy Policy

Last updated: 25 April 2026

Who We Are

This website is operated by Bheaga, an Irish company. If you have any questions about this privacy policy or how we handle your data, contact us at info@bheaga.ie.


What Data We Collect and Why

Payment Information

When you purchase access to the Bheaga Energy Calculator, your payment is processed by Stripe, a secure third-party payment provider. We never see or store your card details. Stripe collects your name, card details, and billing email address directly. Once payment is confirmed, we store your email address alongside your calculation results in our secure database. This is so we can help you retrieve your results if you ever lose them.

Stripe’s privacy policy is available at stripe.com/privacy.

Calculator Results

When you run the calculator, we store the following in our database:

  • Your household type and number of children in each age group
  • Your personalised weekly electricity and gas allowance figures
  • The date and time the calculation was run
  • The email address your results were sent to (if you chose to email them)

This data is retained so that we can assist you if you need your results retrieved at a later date. We do not use this data for marketing purposes.

Contact Form

When you submit an enquiry through our contact form, we collect your name, email address, and the content of your message. We use this information solely to respond to your enquiry. We do not add you to any mailing list without your explicit consent.

Email Results

If you choose to have your results emailed to you, we send that email via Brevo (formerly Sendinblue), a transactional email provider. Brevo processes your email address for the sole purpose of delivering that one email. Brevo’s privacy policy is available at brevo.com/legal/privacypolicy.


Cookies and Tracking

Google Analytics

This website uses Google Analytics to understand how visitors use the site. Google Analytics collects information such as your IP address, browser type, pages visited, and time spent on the site. This data is anonymised and aggregated — we cannot identify you personally from it.

Google Analytics data is processed by Google. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

Google Search Console

We use Google Search Console to monitor how our website appears in Google search results. This tool provides us with aggregated data about search performance and does not involve any direct collection of personal data from visitors.

Essential Cookies

This website may set small essential cookies necessary for the site to function correctly, such as remembering your payment session. These cookies do not track you across other websites and are deleted when your session ends.

We do not use advertising cookies or sell data to third parties.


Where Your Data Is Stored

This website is hosted on a server located in Germany, operated by Hetzner Online GmbH. Germany is a member of the European Union and subject to GDPR, meaning your data benefits from the same protections as if it were stored in Ireland.

Payment data is processed by Stripe, which may store data in the United States. Stripe is certified under the EU–US Data Privacy Framework, which provides equivalent protections to GDPR.


Your Rights Under GDPR

As a resident of the EU or EEA, you have the following rights regarding your personal data:

  • Right of access — you can request a copy of the data we hold about you
  • Right to rectification — you can ask us to correct inaccurate data
  • Right to erasure — you can ask us to delete your data
  • Right to restrict processing — you can ask us to limit how we use your data
  • Right to data portability — you can request your data in a portable format
  • Right to object — you can object to certain types of processing

To exercise any of these rights, contact us at info@bheaga.ie. We will respond within 30 days.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Irish Data Protection Commission at dataprotection.ie.


How Long We Keep Your Data

DataRetention Period
Payment and calculation records3 years from the date of payment
Contact form enquiries1 year from the date of enquiry
Google Analytics data26 months (Google’s default)

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this page periodically.


Contact

For any privacy-related queries, contact us at info@bheaga.ie.